Friday, September 23, 2011

How much would a replacement phone cost for virgin mobile?

i currently have the x-tc and its broken so i want to get the lg rumor as my new replacement phone. how much would that cost because i heard you get a big discount ? answer only if you know the reaal answer.How much would a replacement phone cost for virgin mobile?Gina,



If your X-tc is broken and you are within your first 30 days from your purchase date, you can go back to the store you bought it from (including the Virgin Mobile website by calling customer care at 888-322-1122) and get your money back with a receipt, or perhaps a store credit. You could then put that return cash or store credit towards a new Rumor 2. If this is the case, act fast!



If you are already outside that first 30 day window, there is not an option to trade up to a Rumor 2 from an X-tc. However, there is a 1 year warranty on your broken X-tc so call customer care at the number above to have your phone replaced.



Once you have the new X-tc, you could potentially sell it to someone and then put that money towards a Rumor 2.



I hope this helps!



SA @ Virgin Mobile